Refund & Returns Policy

Laxmiart

At Laxmiart, customer satisfaction is our top priority. We strive to deliver premium-quality furniture and home décor products. If you are not completely satisfied with your purchase, please review our Refund & Returns Policy below.

Returns

We accept return requests within 7 days from the date of product delivery.

To be eligible for a return:

  • The product must be unused, unassembled (where applicable), and in the same condition as received.
  • The item must be returned in its original packaging along with all accessories, labels, manuals, and tags.
  • A valid order confirmation or proof of purchase is required.
  • Products damaged due to misuse, improper handling, installation errors, accidental damage, or normal wear and tear are not eligible for return.

Non-Returnable Items

The following products cannot be returned:

  • Customized or personalized furniture
  • Made-to-order or handcrafted products manufactured specifically for the customer
  • Products damaged after delivery due to customer misuse or improper handling
  • Clearance, sale, or discounted products (unless received damaged, defective, or incorrect)

Refunds

Once we receive and inspect the returned product, we will notify you regarding the approval or rejection of your refund.

If your refund is approved:

  • The refund will be processed within 5–7 business days.
  • The refund amount will be credited to your original payment method or any other mutually agreed payment method.
  • Processing time may vary depending on your bank or payment provider.

Exchange Policy

We provide replacement or exchange only under the following circumstances:

  • The product was damaged during transit.
  • You received an incorrect product.
  • The product has a verified manufacturing defect.

To request an exchange:

  • Notify us within 48 hours of delivery.
  • Share clear photographs or an unboxing video showing the issue.
  • Our team will verify the request before approving the replacement.

Return Shipping

Customers may be responsible for return shipping charges unless the return is due to:

  • A damaged product
  • An incorrect product delivered
  • A verified manufacturing defect

Shipping charges paid during the original purchase are non-refundable, except where required by applicable law.

Order Cancellation

  • Orders can be cancelled only before dispatch.
  • Once an order has been shipped, cancellation requests cannot be accepted.
  • If cancellation is approved before dispatch, the refund will be initiated through the original payment method.

Contact Us

If you have any questions regarding returns, refunds, exchanges, or cancellations, please contact us:

Laxmiart

📞 Phone: +91 70140 08259

📧 Email: lakshmiart417@gmail.com

Thank you for choosing Laxmiart. We truly appreciate your trust and look forward to serving you with premium-quality furniture, reliable service, and a seamless shopping experience.